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From Projects To Partnerships
Here at Think Integrated, we are proud to say that great client relations are at the core of our success – and theirs. A healthy, productive, long-lasting relationship is essential for doing work and driving results we can all be proud of. Developing a meaningful partnership takes time and support. Our team of Account Management experts does this work every day. Here are a few key ways they turn clients into collaborators and projects into partnerships.
Think in solutions.
We don’t think in projects, we think in solutions. Even if you come to us for a specific project or deliverable, we will push you to consider: what problems are you really trying to solve? What goals are you really striving to achieve? Is this the best and only path, or are there other possibilities? By focusing on the bigger picture of your aspirations, we can create longer-term solutions that lead you to accomplish more than you imagined.
Transparency is key.
With each collaboration, there are no secrets between us and our clients. Roadblocks happen and we believe it’s important to keep clients updated, even if there has been little to no change in progress. A steady flow of communication helps clients understand where we are in the process and prevents misunderstandings. We are proud to say that our transparency cultivates trust and loyalty, leading to partnerships that have lasted decades and more.
Happy clients, happy Thinkers.
From our experience, being attentive to not only our client’s needs but also our internal team’s internal needs creates a smooth production process. It’s essential to ask the right questions at the beginning of a new partnership and anticipate each department’s needs. We want to make sure your vision comes through loud and clear in the work of our Thinkers.
Assess, align, integrate.
From launching a new website to capturing leads via a social media campaign to creating an entirely new brand, our team has the expertise to help clients with any challenge. Our Account Managers lead the way in assessing what clients need, and aligning our teams around it. By maintaining a holistic view of all our clients hope to achieve, they make sure we always “think integrated”.